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Terms and Conditions

Last Updated: October 2025

Table of Contents

  1. Acceptance of Terms
  2. Service Description
  3. User Accounts and Eligibility
  4. Subscription and Billing
  5. Refund Policy
  6. User-Generated Content and Characters
  7. AI-Generated Stories
  8. Intellectual Property Rights
  9. Children's Privacy and COPPA Compliance
  10. Acceptable Use Policy
  11. Disclaimers
  12. Limitation of Liability
  13. Termination
  14. Modifications to Terms
  15. Governing Law and Dispute Resolution
  16. Contact Information

1. Acceptance of Terms

Welcome to StoryGarden! These Terms and Conditions ("Terms") govern your access to and use of the StoryGarden mobile application, website, and services (collectively, the "Service"). The Service is operated by StoryGarden, a trading name of ФОП Пекур Євгеній Валерійович (FOP Pekur Yevhenii Valeriovych) ("we," "us," or "our"), a sole proprietorship registered in Ukraine.

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

Important: If you are using the Service on behalf of a child, you represent that you are the parent or legal guardian of that child and have the authority to agree to these Terms on their behalf.

2. Service Description

StoryGarden is an AI-powered platform that generates personalized bedtime stories for children. Our Service includes:

  • AI Story Generation: Create custom bedtime stories tailored to your child's interests and preferences
  • Character Creation: Design and save custom characters that can appear in your stories
  • Story Library: Access to a curated library of public stories
  • Personal Story Collection: Save and organize your generated stories
  • Offline Access: Download stories for offline reading
  • Multiple Languages: Generate stories in various languages

2.1 Automated AI Service

Important: StoryGarden is a fully automated AI-powered service. All story generation, character enhancement, and content creation are performed by artificial intelligence systems without human intervention. We do not provide human-driven content creation, writing services, or manual story customization.

2.2 Entertainment Purposes Only

The Service is intended for entertainment and bedtime routine purposes only. StoryGarden does not provide medical, therapeutic, psychological, or healthcare services. Our stories are not a substitute for professional medical advice, diagnosis, or treatment.

3. User Accounts and Eligibility

3.1 Age Requirements

To create an account and use our Service, you must be at least 18 years of age. The Service is designed for children ages 2-12, but all accounts must be created and managed by an adult parent or legal guardian.

3.2 Account Registration

When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account password
  • Accept responsibility for all activities under your account
  • Immediately notify us of any unauthorized use of your account

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

4. Subscription and Billing

4.1 Subscription Plans

StoryGarden offers subscription-based access to premium features. We offer both monthly and annual subscription options. Current pricing is displayed on our website and within the application at the time of purchase.

4.2 Billing and Payment

By subscribing to our Service, you agree to:

  • Pay all applicable subscription fees
  • Provide valid payment information
  • Authorize automatic recurring charges to your payment method
  • Pay any applicable taxes

4.3 Automatic Renewal

Your subscription will automatically renew at the end of each billing period (monthly or annually) unless you cancel before the renewal date. You will be charged the then-current subscription rate upon renewal.

4.4 Free Trials and Promotional Offers

We may offer free trials or promotional pricing from time to time. When a free trial ends, your payment method will be automatically charged for the subscription unless you cancel before the trial expires. Promotional offers may have specific terms and limitations.

4.5 Payment Processing

Payments are processed through third-party payment processors, including RevenueCat and associated payment gateways. By providing payment information, you agree to their respective terms of service and privacy policies.

4.6 Price Changes

We reserve the right to change our subscription prices at any time. We will provide you with advance notice of any price changes. Your continued use of the Service after a price change constitutes your acceptance of the new price.

5. Refund Policy

14-Day Money-Back Guarantee: We want you to be completely satisfied with StoryGarden. If you're not happy with your subscription for any reason, you can request a full refund within 14 days of your initial subscription purchase.

5.1 Eligibility for Refunds

You may be eligible for a refund under the following circumstances:

  • Initial Subscription: Full refund available within 14 days of your first subscription purchase
  • Billing Errors: If you were charged incorrectly or without authorization
  • Technical Issues: If the Service was unavailable for an extended period due to technical problems on our end
  • Annual Subscriptions: Pro-rated refunds may be available for annual subscriptions based on unused subscription time, at our discretion

5.2 Non-Refundable Situations

Refunds will generally not be provided for:

  • Subscriptions beyond the 14-day money-back guarantee period
  • Subscription renewals (please cancel before renewal date)
  • Partial months of service
  • Account termination due to violation of these Terms

5.3 How to Request a Refund

To request a refund:

  1. Contact our support team at [email protected]
  2. Include your account email and subscription details
  3. Provide a brief reason for the refund request

Refund requests are typically processed within 5-10 business days. Refunds will be issued to the original payment method.

5.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support. Upon cancellation:

  • You will retain access to premium features until the end of your current billing period
  • You will not be charged for subsequent billing periods
  • Your saved stories and characters will remain accessible in a limited capacity

6. User-Generated Content and Characters

6.1 Character Creation

StoryGarden allows you to create custom characters that can appear in your personalized stories. When you create a character, you provide:

  • Character name and description
  • Physical attributes and personality traits
  • Other customization options

6.2 Ownership of User-Created Characters

You retain ownership of the original character concepts, names, and descriptions that you create. However, by creating characters through our Service, you grant StoryGarden a worldwide, non-exclusive, royalty-free license to:

  • Use your character data to generate AI-enhanced descriptions and images
  • Store and process character information to provide the Service
  • Display characters in your personal story library

6.3 AI Enhancement of Characters

When you create a character, our AI may enhance your description with additional details, generate visual representations, or create image prompts. These AI enhancements become part of the character profile stored in your account.

6.4 Public vs. Private Characters

Characters you create are private by default. If you choose to make a character public:

  • The character may appear in our public library
  • Other users may use the character in their stories
  • You grant other users permission to use the character for personal, non-commercial purposes
  • You can change a character's privacy setting at any time

6.5 Prohibited Character Content

You may not create characters that:

  • Infringe on third-party intellectual property rights
  • Contain inappropriate, violent, or adult content
  • Promote hatred, discrimination, or harassment
  • Violate any applicable laws or regulations

We reserve the right to remove any characters that violate these guidelines.

7. AI-Generated Stories

7.1 Story Generation Process

Our Service uses artificial intelligence to generate personalized bedtime stories based on:

  • Your input prompts and preferences
  • Selected characters (custom or from library)
  • Genre, duration, and language settings
  • Child age and other optional parameters

7.2 License to AI-Generated Stories

Stories generated through our Service are created for your personal, non-commercial use. You receive a limited, non-exclusive license to:

  • Read stories to your children
  • Save stories in your personal library
  • Download stories for offline access
  • Share stories privately with family members

7.3 Restrictions on Story Use

You may not:

  • Commercially exploit AI-generated stories
  • Republish or distribute stories publicly
  • Claim authorship of AI-generated content
  • Use stories for any purpose other than personal family entertainment

7.4 Story Quality and Accuracy

While we strive to generate high-quality, age-appropriate stories, AI-generated content may occasionally:

  • Contain grammatical inconsistencies
  • Include unexpected plot elements
  • Vary in quality and coherence

We do not guarantee the accuracy, quality, or appropriateness of every AI-generated story. Parents should review stories before sharing them with children.

7.5 Content Moderation

We implement automated content moderation to ensure age-appropriate content. However, no automated system is perfect. If you encounter inappropriate content, please report it immediately through the app or by contacting [email protected].

8. Intellectual Property Rights

8.1 StoryGarden Property

The Service, including its design, functionality, software, text, graphics, logos, and other content (excluding user-generated and AI-generated content) is owned by StoryGarden and protected by copyright, trademark, and other intellectual property laws.

8.2 Trademarks

"StoryGarden," the StoryGarden logo, and other marks are trademarks of StoryGarden. You may not use these marks without our prior written permission.

8.3 Third-Party Content

Our public story library may include stories and characters contributed by users and curated by StoryGarden. Use of third-party content is subject to the licenses granted by the respective creators.

8.4 Copyright Infringement

We respect intellectual property rights. If you believe content in our Service infringes your copyright, please contact us at [email protected] with:

  • Description of the copyrighted work
  • Location of the infringing material
  • Your contact information
  • Statement of good faith belief
  • Statement of accuracy and authority

9. Children's Privacy and COPPA Compliance

9.1 COPPA Compliance

StoryGarden is committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information directly from children under 13.

9.2 Parental Control

All accounts must be created and controlled by a parent or legal guardian who is at least 18 years old. Parents are responsible for:

  • Creating and managing the account
  • Supervising children's use of the Service
  • Reviewing content before sharing with children
  • Managing privacy settings

9.3 Data About Children

We may collect limited information about children to provide personalized stories, including:

  • Age range
  • First name (for story personalization, optional)
  • Story preferences

This information is provided by parents and used solely to generate age-appropriate, personalized content. We do not collect children's personal information for any other purpose.

9.4 Parental Rights

Parents have the right to:

  • Review any information collected about their child
  • Request deletion of their child's information
  • Refuse further collection of their child's information
  • Contact us with privacy questions at [email protected]

10. Acceptable Use Policy

10.1 Prohibited Activities

You agree not to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Create inappropriate or harmful content
  • Harass, abuse, or harm others
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use automated systems to access the Service (bots, scrapers, etc.)
  • Reverse engineer or attempt to extract source code
  • Remove or modify any copyright or proprietary notices
  • Resell or commercially exploit the Service

10.2 Content Guidelines

All user-generated content (characters, prompts, etc.) must be:

  • Appropriate for children
  • Non-violent and non-threatening
  • Free from hate speech or discrimination
  • Respectful of others' rights and dignity
  • Original or properly licensed

10.3 Enforcement

We reserve the right to:

  • Remove content that violates these Terms
  • Suspend or terminate accounts for violations
  • Report illegal activities to authorities
  • Take legal action against violators

11. Disclaimers

Important Disclaimer: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

11.1 No Warranties

To the fullest extent permitted by law, StoryGarden disclaims all warranties, including:

  • Merchantability: We do not warrant that the Service will meet your requirements
  • Fitness for Purpose: We do not guarantee the Service is suitable for any particular purpose
  • Non-Infringement: We do not warrant that the Service does not infringe third-party rights
  • Accuracy: We do not guarantee the accuracy or completeness of content
  • Reliability: We do not warrant uninterrupted or error-free service

11.2 Entertainment Purposes Only

StoryGarden is designed for entertainment and bedtime routine assistance only. Our Service:

  • Does NOT provide medical, therapeutic, or healthcare advice
  • Is NOT a substitute for professional psychological counseling
  • Should NOT be relied upon for treatment of emotional or behavioral issues
  • Does NOT guarantee any specific developmental or behavioral outcomes

If your child is experiencing emotional, behavioral, or developmental challenges, please consult a qualified healthcare professional.

11.3 AI Limitations

AI-generated content is created by machine learning algorithms and may:

  • Contain errors, inconsistencies, or inappropriate content
  • Produce unexpected or unpredictable results
  • Vary in quality and coherence
  • Occasionally fail to generate content

11.4 Third-Party Services

Our Service relies on third-party providers (including Firebase, OpenAI, RevenueCat). We are not responsible for:

  • Third-party service availability or performance
  • Third-party privacy practices
  • Changes to third-party services
  • Third-party service costs or pricing

11.5 Internet and Device Requirements

You are responsible for:

  • Internet connectivity required to use the Service
  • Compatible device and operating system
  • Data charges from your mobile carrier
  • Device security and malware protection

12. Limitation of Liability

Liability Cap: TO THE MAXIMUM EXTENT PERMITTED BY LAW, STORYGARDEN'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO STORYGARDEN IN THE 12 MONTHS PRECEDING THE CLAIM.

12.1 Exclusion of Damages

TO THE FULLEST EXTENT PERMITTED BY LAW, STORYGARDEN SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Emotional distress or psychological harm
  • Costs of substitute products or services
  • Damages arising from unauthorized access to your account
  • Damages from viruses, malware, or other harmful code

12.2 User Responsibility

You acknowledge and agree that:

  • You use the Service at your own risk
  • You are responsible for reviewing content before sharing with children
  • You are responsible for supervising children's use of the Service
  • We are not liable for any harm resulting from improper use of the Service

12.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

  • Using the account deletion feature in app settings
  • Contacting support at [email protected]

Upon termination, your subscription will be canceled, and you will lose access to premium features at the end of your current billing period.

13.2 Termination by StoryGarden

We may suspend or terminate your account immediately, without notice, if:

  • You violate these Terms
  • You engage in fraudulent or illegal activities
  • We are required to do so by law
  • We decide to discontinue the Service

13.3 Effect of Termination

Upon termination:

  • Your access to the Service will be immediately revoked
  • Your subscription will be canceled (no refund for partial periods, except as stated in our Refund Policy)
  • Your stories and characters may be deleted after a grace period
  • Sections of these Terms that by their nature should survive will remain in effect

13.4 Data Retention

After account termination, we may:

  • Retain your data for a limited period to allow reactivation
  • Keep certain data as required by law or for legitimate business purposes
  • Permanently delete your data upon request

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify you via email or in-app notification
  • Provide a reasonable time period before changes take effect

14.2 Acceptance of Changes

Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and cancel your subscription.

14.3 Material Changes

For material changes that significantly affect your rights, we will provide at least 30 days' advance notice and may require your explicit acceptance.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

15.2 Informal Resolution

Before filing any formal dispute, you agree to first contact us at [email protected] to attempt to resolve the issue informally. We commit to working in good faith to resolve disputes.

15.3 Arbitration Agreement

Any dispute arising from these Terms or the Service shall be resolved through binding arbitration, except:

  • Disputes qualifying for small claims court
  • Intellectual property disputes
  • Claims for injunctive relief

15.4 Class Action Waiver

YOU AND STORYGARDEN AGREE THAT DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15.5 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have questions about these Terms, please contact us:

16.1 Legal Entity

Business Name: ФОП Пекур Євгеній Валерійович (FOP Pekur Yevhenii Valeriovych)
Trading As: StoryGarden
Business Type: Sole Proprietorship (Ukraine)

16.2 Contact Details

  • Email: [email protected]
  • Support: [email protected]
  • Privacy: [email protected]

16.3 Mailing Address

StoryGarden
Freetown 119
Kherson, 73000
Ukraine

For general inquiries, customer support, or refund requests, please contact [email protected].

Last Updated: October 2025

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